Legal

Privacy Policy

Who We Are

This Privacy Policy applies to The Patient Agent, the brand of Clay Huffman (NPN: 22071274), an independent life insurance agent licensed in Florida, Michigan, and Connecticut, affiliated with Family First Life. Our website is thepatientagentinsurance.io.

Information We Collect

When you submit a form on this website, we collect the following information:

  • First name and last name
  • Phone number
  • Email address
  • Any message or notes you provide voluntarily
  • The page or form source where you submitted your information

We do not collect payment information, Social Security numbers, or health information through this website.

How We Use Your Information

Information you submit is used solely to:

  • Contact you by phone, SMS, or email to follow up on your inquiry
  • Deliver requested resources (such as the Veteran's Guide to Final Expense)
  • Schedule and conduct insurance consultations
  • Maintain records as required by state insurance regulations

TCPA Consent & SMS Communications

By checking the consent checkbox on any form on this website, you expressly consent to receive autodialed or prerecorded calls and SMS text messages from The Patient Agent at the phone number you provide. This consent is not required as a condition of purchasing any goods or services.

Message and data rates may apply. Message frequency varies. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us.

How to Opt Out

You may opt out of communications from The Patient Agent at any time by:

  • Replying STOP to any SMS message
  • Clicking the unsubscribe link in any email
  • Emailing us directly at clayhuffmanffl@gmail.com with "Opt Out" in the subject line

Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information may be shared with:

  • GoHighLevel (our CRM platform) for contact management and follow-up
  • Insurance carriers, solely for the purpose of obtaining quotes or processing applications at your request
  • Family First Life, as required by our agency affiliation agreement

Data Security

We take reasonable measures to protect the information you submit. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Cookies & Analytics

This website uses Google Analytics 4 (GA4) with IP anonymization enabled to understand how visitors use the site. GA4 may use cookies to track aggregate, anonymized usage data. We do not use cookies for advertising or retargeting purposes.

Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or to request deletion of your data, contact:

Last updated: April 2026